Frequently Asked Questions
Everything you need to know about your DUFT experience.
What makes DUFT products unique?
At DUFT, we prioritize clean beauty. Our products are formulated with high-quality, sustainably sourced ingredients and are 100% cruelty-free and paraben-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product—even if it has been opened—for a full refund or exchange.
Are DUFT products safe for sensitive skin?
Yes, our formulations are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.